Role Requirements
1. Manuscript management:
Scholarly manuscripts screening, assessment and process the paper following the guidelines.
Perform Research integrity checks on manuscripts as per guidelines.
Provide editorial assistance for ensuring smoother peer review process.
2. Communication Hub:
Respond to authors, reviewers, editors and manuscripts related queries. Ensure timely and
professional communication throughout the review process.
Address author and reviewer queries and concerns effectively.
3. Quality Control:
Monitor the quality and timeliness of manuscript submissions.
Identify and address potential ethical issues, conflicts of interest, or breaches of confidentiality.
Ensure strict adherence to journal policies and ethical standards.
4. Reporting and Data Management:
Prepare accurate, regular progress reports to provide performance overview for key stakeholders as
required.
Good working knowledge of Microsoft Office applications, especially Outlook and excel is required.
Maintain accurate records and databases of manuscripts and ensure data security and
confidentiality.
5. Process Improvement:
Continuously evaluate and improve the current process for efficiency and effectiveness.
Stay informed about industry best practices and implement improvements accordingly.
Collaborate with the editorial team to streamline workflows and optimize the submission system.
Ability to deal with challenging problems and proactively identifying additional customer support
opportunities.
Ability to independently organize, execute, manage and track all assigned tasks.
